Receptionist/New Client Co-ordinator – Narellan

We are seeking a warm, professional and highly organised Receptionist / New Client Co-ordinator to join our Narellan office. This role is ideal for someone who enjoys being the first point of contact, providing exceptional client service and supporting a busy professional office environment.

As the welcoming face and voice of the office, you will play an important role in creating a positive first impression for new and existing clients. You will manage incoming enquiries, assist with new client intake, co-ordinate appointments and provide general administrative support to ensure the smooth day-to-day operation of the office.

Key Responsibilities

• Greet clients and visitors in a professional, friendly and respectful manner.
• Answer incoming telephone calls, emails and online enquiries promptly and courteously.
• Assist new clients by gathering initial information, identifying the nature of their enquiry and directing them to the appropriate team member.
• Co-ordinate client appointments, consultations and meeting room bookings.
• Maintain accurate client records, enquiry notes and follow-up actions.
• Manage reception presentation, incoming and outgoing mail, deliveries and general office supplies.
• Provide administrative support to solicitors, legal assistants and other team members as required.
• Assist with scanning, filing, data entry, document management and other general office tasks.
• Handle sensitive client information with professionalism, confidentiality and discretion.

About You

To be successful in this role, you will be client-focused, reliable and able to manage competing priorities with a calm and organised approach. You will enjoy working with people and take pride in delivering a high standard of service.

• Previous reception experience in a legal or professional services environment is essential.
• Excellent written and verbal communication skills.
• Professional presentation and a friendly, approachable manner.
• Ability to work both independently and as part of a supportive team.
• A positive attitude and willingness to learn.

What we offer

• A welcoming and supportive office environment
• The opportunity to be part of a professional and client-focused team.
• Varied duties across reception and client services.

If you are a professional, organised and client-focused person who would enjoy being part of our Narellan team, please APPLY NOW.