*The contents in this blog relates to legislation in South Australia.

One of the first things you should do following an accident or injury is consult with your doctor. When we investigate your claim, we will obtain copies of your medical records and it is helpful if your injuries have been well documented by your doctors.

You should also think about gathering evidence as soon as possible after an accident or injury. Types of evidence that may assist us in the investigation of your claim include:

  • Photographs of the accident location – this helps us to understand what happened and provides us with a visual description of the circumstances of your accident. The photographs may also be useful as evidence of the conditions of the accident location.
  • Photographs of your injuries – this provides a contemporaneous record of your physical injuries.
  • Witness contact details – it may be helpful or necessary for us to obtain statements from people who witnessed your accident. If anyone stopped to help you, or saw what happened, ask them for their contact details.
  • Copies of any medical imaging reports, such as x-rays, MRI or CT scans – these may help us to advise you about your claim. If necessary we can request copies of these medical documents directly from your provider.
  • Medical records, such as any referral letters to specialists, details of your prescription medication, or hospital discharge summaries. This will help us to understand the extent of your injuries until we are able to get a full copy of your medical records from your provider.
  • Receipts – you should keep receipts for any out of pocket expenses associated with your injury, so that reimbursement can be claimed at a later date.
  • Hand-written personal notes – this may help you to remember details about your accident when you meet with us.
  • Correspondence between you and the other party – if you have sent any emails or letters, or if you have lodged a claim form, you should keep a copy.

If you think you might have a personal injury claim, you should contact us to discuss your options. It is important to seek advice as soon as possible because there are strict time limits that apply in South Australia.